FA19 Shells Ready – FAQ

When will students be able to access shells?

Students will be able to access on the first official date of the course. For 15-week students, this will be on Monday, August 26th.

I’m missing a section. Can you help me find it?

D2L displays 12 courses in the My Courses widget and has future courses listed toward the bottom. Please use the Course Selector (waffle icon) to search for FA19 courses. You can also pin the courses to make them appear at the top.

I have extra classes on D2L that were canceled. How do I get rid of them?

Email Rob or me and we’d be happy to remove them for you.

What’s up with the email?

PPCC turned of D2L email in May, 2018. All email now goes to @ppcc.edu or @student.cccs.edu. The links in D2L can send, but not receive, emails.

Are there any big changes to D2L?

No, nothing big. D2L now does monthly updates. Some are little. Some are bigger. The key thing is to expect minor changes throughout the semester. Check back here and in your email each month for what’s changing.

If you would like to see the little things that have changed along with an idea of what’s coming next, please check out my “What’s New in D2L?” session during PDW.

When is the last day to request Crosslisted Courses?

Wednesday, August 21st. Crosslists take 2 days to process. Please request them on our Forms page.

I need a new Master Semester shell and/or courses copied between instructors. Where can I request this?

Check out our Forms page. This ensures we have the information we need and can work as a team to meet those needs. Please do not email these requests as we will redirect you to the Forms.

What if I forget how to do something in D2L? Where can I get online help?

The Knowledge Base has many articles to help you the help you need. Can’t find something? Drop us an email and we’d be happy to send you a direct link.

I’d prefer to meet with someone in person. Are you available for appointments?

Yes. We are open 5 days per week at Centennial in A-229 and I (Nate) am available Tuesday through Thursday in the Rampart Library. We encourage you to Contact Us to reserve a time, but welcome walk-ins as well.

2 thoughts on “FA19 Shells Ready – FAQ

  1. I cannot access my courses with Safari. I cannot access any D2L shells in Safari. What has happened? What do I need to do? Yesterday I had to use a different computer and chrome to see my courses. Can we make the shells accessible via Safari? Thank you

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